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Virtual Office

NEXTEL Virtual Office cuts the typical private branch exchange (PBX) system start up costs up to 90% while reducing monthly phone bills by 50% through the delivery of a business VoIP hosted virtual PBX service. NEXTEL Virtual Office is designed with simple self-service tools for complete system and extension control. For organizations that require a full-service configuration and change contract, these features are included in NEXTEL Virtual Office service at no additional charge.

In addition to enjoying benefits such as unlimited calls to Thailand for a low, flat monthly fee, companies subscribing to NEXTEL's VoIP-hosted Virtual Office can eliminate the overhead cost associated with brick and mortar buildings without sacrificing powerful PBX functionality or having to pay premium local and long distance charges for inter-office calling.

Features

Unlimited Calling
  - Using the Internet backbone for routing telephone calls substantially reduces phone bills
  - Extension-to-extension anywhere in the world
  - From any telephone anywhere worldwide
  - To and from any other NEXTEL subscriber anywhere worldwide

Auto-Attendant
  - A powerful automated system that can replace the need for a receptionist
  - Available to callers 24 hours a day with multiple schedules and greetings
  - Transfers calls (dial by extension, name, company directory, or workgroup)
  - If call is not answered or the line is busy, automatically sends the caller to defined destination
  - Customizable with pre-recorded prompts for several regularly used recordings such as sales, support, tech support, billing, account, etc.

Full Featured Conference Bridge
  -An audio conferencing system that provides a way to hold meetings involving participants at multiple sites
  - Saves travel time and expense for meetings
  - Use with Virtual Office extensions and outside callers
  - Up to 20 sites can participate
  - Administrator mode allows for making outbound calls and dropping parties
  - Unlimited conference calls can be scheduled and in session concurrently
  - Password protected for creation and admission
  - Automatic email and voice prompt confirmations of conference bridge reservation

Business-class Voicemail
  - A powerful tool when you cannot answer the phone
  - Up to 8 pre-recorded greeting options (full name, internal, external, after-hours, lunch, meeting, weekend, vacation)
  - Password protected
  - Voicemail to email
  - Listen to voicemails via attached email, through supplied phone or remotely
  - One number access allowing follow me search
  - Dialing out of voicemail

Administrative Controls
  - Virtual Office includes an administration web portal for all PBX, auto-attendant, ring groups and complete extension control
  - Extension Manager allows users the ability to control all extension settings including busy, ring-no-answer, and Internet outage handling ring duration and forwarding destinations. Other settings in Extension Manager include forwarding rules, one number access, caller ID blocking, call waiting disable and other unique settings.
  - Switchboard is a great live answer application that runs on a PC and works in conjunction with the Virtual Office phone to assist operators and secretaries in viewing extension status indicators and providing quick and accurate call answering and distribution controls.

Virtual Office Pricing and Options
Virtual Office provides a variety of extension options, inbound calling options, and call handling applications. The base Virtual Office package requires a minimum of three unlimited or global calling extensions while Virtual Attendant allows as few as one Virtual Extension to be used as a starter package. With the new Virtual Office PLUS Plans, businesses can reduce their start up costs even further by leasing rather than purchasing their Virtual Office phone equipment.

Virtual Office prices per line range from:
  - 1,500 Baht per month includes 500 outbound minutes to Thailand
  - Additional outbound minutes to Thailand are billed at 0.75 Baht
  - Unlimited incoming calls
  - International outbound calls charged at NEXTEL International Rates
  - 4,500 Baht Equipment
  - 1,000 Baht one-time activation
  - Applicable taxes and surcharges

Terms of Service: 2 year service contract, 2 year warranty
Disconnection Fee: 3,000 Baht if cancelling prior to 2 years

Please note: Customers can order the Fax Extension - 2nd Port Activation through the NEXTEL Self Service portal.
VoIP subscribers can fax over their business Internet phone service line. NEXTEL provides a reliable fax solution based on the T.38 ITU standard for sending faxes across IP networks in a real-time mode. By utilizing the T.38 fax protocol, NEXTEL real-time fax works with most fax machine brands and costs less than a separate fax line from a landline phone company.